After you have received the money for your vehicle by bank transfer, your sold vehicle will be released for self-collection. In order to contact you

and to plan the journey, the buyer will receive a pick-up slip from us. At the same time, you will receive a handover note with a QR code and a 6-digit PIN, which you are kindly requested to provide for the vehicle handover. The buyer can use this to confirm the collection. 

If your vehicles are picked up by the CarOnSale valuer service, we also attach a tag to the vehicle which also shows the QR code and pick-up PIN.

If the buyer exceeds the collection period of 8 working days after the auction, CarOnSale is entitled to charge stall fees on your behalf. We will pass these on to you.